Privacy Policy

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Introduction

This Privacy Policy sets out how R.Tej Health Analytics Private Limited (“R.Tej”, “we”, “our” or “us”), operator of www.rtejhealth.com (the “Platform”), collects, uses, stores, and protects personal data of users accessing or interacting with the Platform (“you”) in compliance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

Scope

This Policy applies to all personal data collected through the Platform, including any data shared when subscribing to newsletters, submitting queries, engaging with interactive features, or accessing educational content or promotional materials related to health and wellness.

Categories of Personal Data Collected

We may collect and process the following categories of data:

• Identification Data: Name, age, gender (if voluntarily provided)
   
• Contact Data: Email address, phone number, and social media handles (where submitted)
   
• Device/Usage Data: IP address, browser type, pages visited, and time spent on the Platform
   
• Other Voluntarily Shared Data: Any personal information you provide through contact forms, surveys, or email communication
   

Purpose of Data Collection

We collect and process personal data for the following purposes:

• To improve user experience on the Platform
   
• To respond to queries or feedback submitted by users
   
• To send newsletters, updates, or promotional information (if you opt in)
   
• To ensure compliance with applicable laws and legal obligations
   

Lawful Basis for Processing

We process personal data based on one or more of the following lawful grounds:

• Your consent (which you may withdraw at any time)
• Compliance with legal obligations
• Legitimate interests, such as improving Platform performance or conducting analytics
   

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share limited personal data with:

• Third-party service providers who help us operate the Platform (e.g., analytics, hosting)
• Government authorities, if required under law
   

All third-party service providers are bound by confidentiality and data protection obligations.

Data Storage and Retention

Personal data is retained only for as long as necessary to fulfill the purposes stated above or as required by applicable law. We adopt reasonable security measures to prevent unauthorized access or disclosure.

Your Rights Under the DPDP Act

You may exercise the following rights under the DPDP Act:

• Right to access and know what data we hold about you
• Right to correct or update your personal data
• Right to withdraw consent
• Right to grievance redressal through a Data Protection Officer (see below)
   

To exercise your rights, please write to us at: info@rtejhealth.com

Children’s Privacy

Our Platform is intended for individuals above the age of 18. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us immediately.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and gather usage data. You may control cookie preferences through your browser settings.

Third-Party Links

Our Platform may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of the Platform constitutes your acknowledgment of the updated terms.

Contact Us

For any privacy-related concerns or to exercise your data rights, you may contact at:

Email: info@rtejhealth.com